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Windows Terminal Services

!!!!!!!TODO:

  • add description of what terminal servers can be used for
  • remove any outdated connection instructions:
    • does macos still need a note about the old ms client?
    • which terminal server/gateway addresses are correct?
  • after page is ready, remove search exclusion in this md file, and uncomment from .pages

General Notes on Using the Terminal Servers

  • Make sure to sign out when finished with your session, rather than just closing your remote desktop window.
  • Storage space on the terminal servers is limited. Please store your files in the U Drive, which is mapped to U:

Connecting to the Terminal Servers

The Easy Way

  1. Go to https://tsgw.stat.washington.edu and log in with your UW NetID and password (be sure to put NETID\ in front of your NetID username).
  2. Click on the 'Stat Terminal Servers' icon to download the .rdp file containing the Remote Desktop settings.
  3. Open the .rdp file and hit the "Connect" button.
  4. Enter your NetID password and hit "OK" to connect.

Manual Configuration

  1. In the "Advanced" tab of Remote Desktop, hit the "Settings" button under "Connect from anywhere".
  2. Select "use these RD gateway settings" and enter tsgw.stat.washington.edu in the Server Name field.
  3. Check the "Bypass RD Gateway server for local addresses" and "Use my RD Gateway credentials for the remote computer" boxes.
  4. In the General tab, enter newts.stat.washington.edu in the Computer field, and NETID\ followed immediately by your UW NetID in the User name field.
  5. Hit "Connect" to connect to a terminal server.

Windows Remote Desktop Step 1 Windows Remote Desktop Step 2

Download Microsoft Remote Desktop from the App Store, then open it (if you're having trouble finding it, just search for it in Spotlight).

Tip

Make sure that you're using the Microsoft Remote Desktop 10 app (red icon) and not the Remote Desktop Connection app (satellite icon).

Remote Desktop Connection Icon Microsoft Remote Desktop Icon

  1. Click the (+) icon to open a new connection and give it a name.
  2. PC name = ts.stat.washington.edu
  3. User name = NETID\your_user_name
  4. Password = your_password
  5. In the Gateway box, select "Add gateway" and configure it as follows: Mac RD Gateway
    • Gateway name: "Stat Gateway"
    • Server: tsgw.stat.washington.edu
    • User name: netid\ followed immediately by your UW NetID
    • Password: Your UW NetID password.
  6. After initial configuration, select "Stat Gateway" in the gateway dropdown.
  7. Everything else should be fine to leave as the default settings, although you may adjust the resolution/colors/full-screen mode as you wish.
  8. Close out of that pop-up window, and you should be good to connect!

The Remmina remote desktop client is recommended for connecting to Windows terminal services. Remmina with RDP support is preinstalled on Ubuntu. For other distros, you may need to install the remmina package, as well as the remmina-plugin-rdp package.

  • Connecting with Remmina:

    • New connection (top left button)
    • Protocol = RDP - Remote Desktop Protocol
    • Server = tsgw.stat.washington.edu
    • Username = <your NetID username>
    • Domain = NETID
    • You may also specify a custom resolution and color depth as needed: it defaults to low quality to speed up performance, but higher quality settings should work fine with any standard Internet connection.

  • Off Campus Connections: You can connect from off campus by tunneling the remote desktop connection through the SSH relay server. Add these settings to your Remmina connection under the SSH Tunnel tab:

    • Check 'Enable SSH tunnel'
    • Change SSH server to 'Custom', and set to ssh.stat.washington.edu
    • Set 'User name' to your NETID username.